na INLIS000000000003933 20151118203028 190714||||||||| | ||| |||| ||ind|| 978-979-22-3238-7 0010-111500000003852 ind 658.409 2 658.409 2 VIN g Vincent Gaspersz Ge way and malcolm baldrige criteria for performance excellence Jakarta Gramedia Pustaka Utama 2007 xi, 506 hlm.: ilus.; 24 cm 2007, Rutin KEPEMIMPINAN 0078914 0078913 0078913 0078914